Privacy Poliocy
1. Introduction
Padel Way is Pakistan's dedicated padel equipment store based in Karachi. We are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
2. Information We Collect
- Full name, email address, and phone number
- Shipping and billing address
- Order history and purchase preferences
- Payment method type (we do NOT store full card details)
- Device and browser information for analytics
- Messages you send us via WhatsApp or email
3. How We Use Your Information
- To process and deliver your orders
- To send order confirmations and shipping updates
- To respond to customer support queries
- To improve our website and services
- To send promotional offers (only if you opt in)
- For fraud prevention and security
We will never sell, rent, or share your personal information with third parties.
4. Cookies
Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may not work properly.
5. Data Security
We use SSL encryption and secure databases. Only authorized staff have access to customer data.
6. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications at any time
- Choosing a selection results in a full page refresh.